Return & Refund Policy
At HandyApplianceWorld.shop, we strive to ensure that you are completely satisfied with your purchase. However, if for any reason you are not happy with your order, we offer a clear and fair return and refund policy to make your shopping experience as smooth as possible.
Return Policy
- Eligibility for Returns: You may return most items within 30 days from the date of purchase, provided they are unused, in original packaging, and in resalable condition.
- Non-returnable Items: Some items, such as personalized or perishable products, may not be eligible for return. Please check the product description before purchasing.
- Return Process: To initiate a return, please contact our customer service team at support@handyapplianceworld.shop with your order number and the reason for the return. Our team will guide you through the return process.
- Return Shipping Costs: Customers are responsible for return shipping costs, except in cases where the item is defective, damaged, or incorrect.
- Refund Process: Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days.
Refund Policy
- Refunds for Damaged or Defective Items: If you receive an item that is defective or damaged during shipping, please contact us within 7 days of receiving the product. We will arrange for a replacement or full refund, including any shipping fees.
- Partial Refunds: If the returned item is not in its original condition, is damaged, or has missing parts, we reserve the right to issue a partial refund.
- Refund Method: Refunds will be processed to the original payment method used during the purchase. Please allow 7-10 business days for the refund to reflect in your account, depending on your payment provider.
Exchanges
- Exchanges: If you wish to exchange an item for a different product, you can return the original item for a refund and place a new order for the replacement. Exchanges are not processed directly.
How to Contact Us
If you have any questions or need assistance with a return or refund, please don’t hesitate to contact us at support@handyapplianceworld.shop.
This Return & Refund Policy ensures a smooth and hassle-free process for returning and refunding items purchased at HandyApplianceWorld.shop. It covers eligibility, return process, and the steps for getting a refund for defective or damaged items.